The Need for Clearly Defining Innovations
I encountered a great example of the need for clearly defining innovations when watching author Steven Johnson’s TED Talk “Where Good Ideas Come From” from TEDGlobal 2010. It served as a great reminder of the importance of having a strong innovation definition and here’s why.
During the TEDTalk, Johnson discusses how Timothy Prestero and his team at Design That Matters went about addressing the infant mortality rate among premature babies in developing countries.
He states, “One of the things that’s very frustrating about this is that we know by getting modern neonatal incubators into any context, we can keep premature babies warm. Basically, it is very simple. We can halve infant mortality rates in these environments. So, the technology is there. These are standard in all the industrialized worlds. The problem is, if you buy a $40,000 incubator, and you send it off to a mid-sized village in Africa, it will work great for a year or two years, and then something will go wrong and it will break, and you don’t have the on-the-ground expertise to fix this $40,000 piece of equipment. You end up having this problem where you spend all of this money getting aid and all these advanced electronics to these countries, and then it ends up being useless.”
In this scenario, Johnson described the innovation very narrowly as a $40,000 incubator. This definition does not take into account the characteristics of incubators that make them the ideal solution to the problem, the context in which the solution will be implemented, what resources those implementing the innovation have access to, or how the innovation will be sustained over time.
Instead, what if the innovation was described as a device that creates a controlled environment that allows premature babies to continue to grow and develop? What if the innovation was defined in terms of its core components and structural requirements? This is exactly what Prestero and his team set out to do.
Johnson stated, “So what Prestero and his team decided to do is to look around and see – what are the abundant resources in these developing world contexts? What they noticed was they don’t have a lot of DVRs, they don’t have a lot of microwaves, but they seem to do a pretty good job of keeping their cars on the road. There’s a Toyota 4Runner on the street in all these places. They seem to have the expertise to keep cars working. So they started to think, ‘Could we build a neonatal incubator that’s built entirely out of automobile parts?’ And this is what they ended up coming up with. It’s called a NeoNurture device. From the outside, it looks like a normal little thing you’d find in a modern Western hospital. On the inside, it’s all car parts. It’s got a fan, it’s got headlights for warmth, it’s got door chimes for an alarm. It runs off a car battery. All you need is the spare parts from your Toyota and the ability to fix a headlight, and you can repair this. Now, that’s a great idea, but what I’d like to say is that, in fact, this is a great metaphor for the way ideas happen. We like to think our breakthrough ideas are like the $40,000 brand new incubator, state-of-the-art technology, but more often than not, they’re cobbled together from whatever parts happen to be around.”